Chukwuemeka Ayogu

Chukwuemeka Ayogu serves as the founder and Director of Countsystem, a prominent player within Nigeria's accounting sector. This firm is dedicated to supporting entrepreneurs in their efforts to minimise losses and maximise profits. Chukwuemeka is a certified Accountant proficient in utilizing Intuit Quickbooks, a robust cloud-based accounting software. Beyond his involvement in Countsystem, he also holds a Directorial role at Pleasant Harvest Limited, an agricultural entity specializing in rice processing and sales. Notably, Chukwuemeka is a frequent guest on Afia TV's Eastern Business Report Show, where he shares his insights. His extensive and diverse professional background has equipped him with valuable experience. He has held roles in customer service at the Regional Business Unit of Nigerian Breweries Plc, served as a Customer Service Representative at the now-defunct Diamond Bank Plc, acted as the Principal Partner at Prudential Auditors & Consultants, and managed the State operations at Chijgz Resources International, among other positions. Chukwuemeka's dedication is evident in his passion for nurturing micro and small businesses, fostering their profitability and sustainable growth. His ultimate goal is to guide these enterprises towards global relevance, cementing their place on the international stage.

Inventory Management: Key Strategies and Best Practices

What is Inventory Management? Inventory management is the process of overseeing and controlling a business’ inventory (stock) of goods and materials. It involves balancing the need to have products available for sale or production while minimising the costs associated with holding excess stock such as expiration, tie down of funds, breakages and pilferages. Effective Stock Management Strategies Not too long ago, a family member was using a specific product at home, which I decided to try. “This is excessively sweet,” I remarked. Suddenly, everyone’s attention was focused on me, as if questioning when I had last used the product myself. This prompted us to inspect the product together. To our surprise, we discovered that the product had expired for three (3) months. One of the consequences of selling expired products is the erosion of trust among your customers and consumers. This not only leads to an immediate loss of revenue but also jeopardizes long-term business prospects. Effective inventory management is crucial for businesses of all sizes, as it can impact profitability, customer satisfaction, and overall operational efficiency. Here are some key aspects and strategies for managing inventory: 1. Stock Classification: Inventory can be classified into different categories based on their importance and demand. The most common classification method is ABC analysis, which categorises items into three groups:– A items: High-value and high-demand items that require close monitoring.– B items: Medium-value and medium-demand items that need regular attention.– C items: Low-value and low-demand items that require less frequent monitoring. 2. Inventory Tracking: Implement a robust tracking system to monitor stock levels in real-time. Barcode scanning, RFID, or manual tracking methods can be used to keep accurate records of items coming in and going out. Stock management software can be used as well. 3. Reorder Points and Safety Stock: Establish reorder points for each item in your inventory. When the stock level reaches this point, it triggers a reorder to replenish supplies. Safety stock is an extra buffer to account for unexpected fluctuations in demand or lead times. Lead time is the period of time that it takes for goods to be delivered after someone has ordered them. 4. Supplier Relationships: Build strong relationships with suppliers to negotiate favourable terms, such as lower prices, shorter lead times, and reliable delivery schedules. This can help in reducing carrying costs and ensuring a steady supply of goods. Carrying costs are the various costs a business pays for holding inventory in stock. 5. FIFO and LIFO: Choose an appropriate method for valuing yourstock, such as First-In-First-Out (FIFO) or Last-In-First-Out (LIFO), based on your business needs and tax considerations. 6. Regular Audits: Conduct regular physical audits to verify the accuracy of your stock records. This helps identify and rectify discrepancies. Audit is simply the examination of records. 7. Continuous Improvement: Continuously analyze your stock management processes and make improvements based on data and feedback. This will help you to easily calculate turnover rate (how quickly your inventory is being sold), spot obsolete/expired ones and source goods from multiple suppliers to reduce the risk of disruptions in the supply chain (supplier diversification). Conclusion In conclusion, effective inventory management requires a balance between having enough to meet customer demand and avoiding excess inventory that ties up capital and storage space. It is an ongoing process that should be continually reviewed and adjusted to adapt to changing market conditions and business needs. Also read: The Importance of Inventory Management

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Growing your Business with Data

Growing your Business with Data

Growing your business requires harnessing the power of data, as it has evolved into the lifeblood of every business, regardless of its size or sales volume, in the 21st century. Within the competitive marketplace, gaining an edge is no longer solely reliant on years of experience; it hinges on the presence of reliable data that guides informed decisions for sustainability and profitability. It’s evident that many business owners lack the knowledge of how to gather data, let alone utilise it for effective decision-making. The utilisation of data from Small and Medium-sized Enterprises (SMEs) to enhance and expand your business isn’t a mystery; rather, it’s a skill that can be acquired. Comprehensive Guide on Growing your Business with Data 1. Data Collection and Storage: Identify the key data points that are relevant to growing your business and achieving your business goals. This could include sales figures, customer demographics, website traffic, social media engagement, inventory levels, and more. Implement systems and tools to collect, organise, and store the data securely. Cloud-based solutions are often cost-effective and scalable options for SMEs. For example, you can utilise accounting software to maintain your records. If accounting software exceeds your budget, an alternative would be to manage records using Microsoft Excel or traditional notebooks, and then store them within Google Drive. 2. Data Analysis: Use data analytics tools to process and analyse the collected data. This could involve identifying trends, correlations, and patterns within the data.Perform both descriptive (what happened) and predictive (what might happen) analyses to gain a comprehensive understanding of your business’s performance. Examples of tools include Kissmetrics, Google Analytics, Excel and Woopra. 3. Business Insights: Extract actionable insights from the data analysis. These insights can guide your business decisions and strategies. For example, you might discover which products or services are most popular among specific customer segments, allowing you to allocate resources more effectively. 4. Operational Efficiency: Identify areas where operational improvements can be made. Analyse processes to find bottlenecks, inefficiencies, and areas for automation. By optimising operations, you can reduce costs, enhance productivity, and deliver a better customer experience. 5. Customer Personalisation: Use customer data to create personalised experiences. Tailoring your offerings to individual preferences can significantly improve customer satisfaction and loyalty.Send targeted marketing campaigns, offer personalised recommendations, and address customer needs more effectively. 6. Innovation and Product Development: Leverage customer feedback and market trends to drive innovation in your product or service offerings.Data can guide you in identifying emerging customer needs and preferences, allowing you to develop new offerings that meet those demands. 7. Marketing and Sales Strategies: Craft marketing strategies based on data insights to target specific customer segments more effectively.Utilise data to track the performance of marketing campaigns and adjust strategies in real-time based on their effectiveness. 8. Scaling and Expansion: When planning for growth, use historical data to understand growth patterns, identify expansion opportunities, and allocate resources strategically. Conclusion In summary, effective data utilisation requires a combination of technology, skilled personnel, and a solid understanding of your business objectives. By leveraging data, you can make informed decisions that drive your business forward.

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How to take Advantage of Empowerment Initiatives for MSMEs

As entrepreneurs in Nigeria, we understand the challenges and opportunities that come with running our own businesses. Today, we stand at the threshold of a game-changing moment – the promised initiatives to empower Micro, Small, and Medium Enterprises (MSMEs) and boost the manufacturing sector in our beloved country. These are the initiatives, an excerpt from President Tinubu’s speech: “Our administration recognises the importance of micro, small and medium-sized enterprises and the informal sector as drivers of growth. We are going to energise this very important sector with ₦125 billion. Out of the sum, we will spend ₦50 billion on Conditional Grant to 1 million Nano businesses between July 2023 and March 2024. Our target is to give ₦50,000 each to 1,300 Nano business owners in each of the 774 local governments across the country. Ultimately, this programme will further drive financial inclusion by onboarding beneficiaries into the formal banking system. In like manner, we will fund 100,000 MSMEs and start-ups with ₦75 billion. Under this scheme, each enterprise promoter will be able to get between ₦500,000 to ₦1 Million at 9% interest per annum and a repayment period of 36 months…” This is not just a mere promise; it is a call to action. An invitation to unleash the potential of our businesses and seize the golden empowerment initiatives for MSMEs that lie ahead. The government is committed to supporting us in our quest for growth and success, and we must capitalise on these initiatives to drive our businesses and the nation forward. To take full advantage of the promised empowerment initiatives for MSMEs and boost the manufacturing sector in Nigeria, business owners should proactively engage in the following actions: 1. Stay Informed: Keep yourself updated with the latest government policies, incentives, and programmes aimed at supporting MSMEs and the manufacturing sector. Regularly visit official government websites, attend seminars, and subscribe to relevant websites like msmehub.org, Businessday NG and so on to stay informed. 2. Organise your bookkeeping and accounting system effectively: Bookkeeping entails recording transactions, while accounting involves using records kept over a period of time in measuring, processing, and sharing financial and other information about businesses and corporations.  Seeking guidance from a professional will aid in selecting and implementing a dependable accounting software tailored to your business needs. By organising your bookkeeping and accounting system effectively, you will have a clear picture of your business’s financial position, make informed decisions, and streamline financial processes for greater success. 3. Embrace Technology: Integrate modern technology and digital solutions into your business operations. Utilize e-commerce platforms, automation, and other digital tools to improve efficiency and expand your market reach. 4. Network and Collaborate: Engage with other business owners, industry associations, and chambers of commerce. Collaborating with peers can open doors to new opportunities, share best practices, and create a collective voice for advocating business-friendly policies. 5. Access Finance and Grants: Explore available financing options and grants provided by the government for MSMEs. Approach banks and financial institutions for specialised loan schemes and seek expert advice on accessing these funds. For example, Guaranty Trust Bank provides smart financing options for your business that allows your organisation to build on its success and plan for growth. 6. Stay Compliant: Ensure that your business complies with all regulatory requirements and quality standards in your industry. Maintaining good compliance records will improve your chances of benefiting from government incentives and support. Pay your taxes as and when due. 7. Monitor Policy Changes: Be aware of any changes in government policies that could impact your business. Follow government officials on social media, read newspapers, business journals, and policy reports regularly. Adapt and adjust your strategies accordingly to align with the evolving regulatory landscape. In summary, by adopting these proactive measures, business owners can position themselves to leverage the promised initiatives and drive their businesses towards growth and success in Nigeria’s thriving MSME and manufacturing ecosystem.

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The Rising Costs, Reduced Revenue and the Way Forward for SMEs 

Rising costs and reduced revenue can be significant challenges for Small and Medium-sized Enterprises (SMEs). These challenges can arise due to various reasons such as economic downturns, increased competition, changes in consumer preferences, rising input costs, and other external factors.  SMEs often have limited resources and financial flexibility compared to larger businesses, making it harder for them to absorb these types of challenges. As a result, they may need to take proactive steps to manage their costs and increase their revenue.  Here are some strategies that SMEs can consider to address rising costs and reduce revenue:  Overall, SMEs need to be proactive in managing their costs and revenue to stay competitive and sustainable in the long run. 

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Understanding your Customers Expectations

It’s often difficult for entrepreneurs to succeed without understanding customers expectations. Changes in customers’ expectations have made many entrepreneurs feel as if they are ill-prepared. My experience as an entrepreneur who has interacted with many entrepreneurs for over seven (7) years clearly shows they all do what is within their means.  However, a customer expectation is not a closed book. I mean an entrepreneur can be guided into meeting customers expectations. Yes, the guide is always seeking better processes for the production of products/services, delivering value, and capturing value ––– the business process re-engineering. In order to possess a better understanding of your customer as an entrepreneur, these are some of the actions to take: 1)  Beyond Product/Service: In addition to having excellent products or services is making sure that your system of delivery is cost-effective and the means of capturing value (receiving payments) has many easy to use options like Point of Sale machine(s), and corporate account(s) for confirming payments. For example, the challenges with the¹ circulation of redesigned naira notes shows that a lot of entrepreneurs have limited options in capturing value. 2)    Do Not Make Your Business Run Before They Can Fly: One rule of thumb is never to put your two feet in unknown waters. Your desire to grow as an entrepreneur should not be in isolation from the requisite knowledge of the business process. You acquire knowledge as you practice what you know and continue to learn better business ways. 3)  Identify challenges Location-by-Location: Every location has its own challenges whether it is a village or city. As an entrepreneur carrying out a research, never assume the challenge is the same across locations. It is the knowledge borne out of the research conducted that will make you outstanding in your business management. This research could be simply an assessment of the practicality of a proposed business plan or method ––– A feasibility study. 4) Make Customer Education A Priority: Change is the only permanent thing in this world, yet greatly feared. One of the fears of some of the customers who refused to make payments digitally in the face cash scarcity in Nigeria was the issue of fake alerts. 5) If You Cannot Innovate, Copy: Business models are not patentable, and copying them is not a crime. You need to think about whether you need to innovate when there are business models that can be copied lawfully. For example, Facebook’s parent (Meta) unveiled its Meta Verified where you pay a fee to get the blue badge which it copied from Twitter’s playbook. Meta did not just copy the business model, it went also for the absolute pricing mechanism, across digital domains of iOS and Google Play Store. Finally, have this mindset that there is more to your business than you know. There is always room for improvement in every business. Start seeking ways to make the lives of customers at ease during buying processes, deliveries and payments.

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What You Should Know about VAT

Gone are the days when small and medium-sized scale business owners will say forget Value Added Tax (VAT). It is for big companies. If you continue to operate your business with that mindset, both the amount for VAT and penalties will keep piling up.  VAT is a tax that is added to the price of goods or services. It is charged at a rate of 7.5 percent. The current battle by some State governments to collect VAT in their various states instead of the Federal Government is a great concern for every business owner. Every business owner is by law a tax agent to the Government. It means that officially your business is meant to file VAT to the Federal Inland Revenue Service (FIRS) on or before the 21st of every month. Who pays VAT? VAT is paid by users of the paid goods and services. Every business that makes sales of products or services either at a stretch or cumulatively the sum of twenty-five million nairas (N25,000,000) or more in a year is liable to pay VAT. Considering this new development, the governments will employ all kinds of law enforcement, including touts, to collect more VAT. This will put more pressure on business owners and their cashflows. This law enforcement when they visit you as VAT defaulter, you will have to settle them, and still pay the VAT you owe including the penalty. What a loss! Put your house (business) in order by doing the following; 1. Separate your personal finance from business finance by simply placing yourself as a business owner on salary. If your business cannot pay salary then wages. 2. Stop using your company account to assist people who have relations overseas just because there is a promise of extra cash. You cannot prove is not for business afterward. Then you will be forced to pay VAT out of it. 3. Start keeping proper records of all your business transactions. 4.  If in the last three (3) or six (6) months you have not made sales or purchases worth six a million (N6,000,000), do not charge Value Added Tax anymore to your customers this year. The reason is that you may not be making up to twenty-five million Naira (N25,000,000). 5.  Even though you do not charge Value Added Tax you are supposed to be filing VAT to either FIRS or State Board of Internal Revenue depending on the state of residence. Presently, Rivers and Lagos states are the leading states in Value Added Tax collection. Hello entrepreneur, you cannot afford as a business owner in this present economy in Nigeria not to file Value Added Tax. The need and demand for money by the government at all levels have never been like this. This will push the government to take measures you may consider “not business-friendly”.   Read Also: Here’s Whats New on Tax Identification Number

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