Scaling tech companies in Nigeria means growing operations to serve more customers, increase revenue, and have a more significant impact in the market while simultaneously improving efficiency and profitability. This can be accomplished by expanding into new markets, improving production capacity, streamlining processes, growing the workforce, and harnessing technology. The ultimate goal is to achieve […]
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No doubts, inflation can stop a country from creating value and becoming wealthier because it affects how productive the country can be. Unfortunately, this is what’s happening in Nigeria right now. The value of the Naira is going down every day. This makes things more expensive for Nigerians. What is Inflation? Inflation is the annual
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As the saying goes, a happy customer is a satisfied customer. Customers that are dissatisfied with your service are less likely to return. Therefore, customer experience should be one of the things to look out for as it contributes greatly to keeping a business running. Ensuring customer satisfaction is crucial for providing an excellent customer
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Your main goal as a business owner is to provide solutions that genuinely address your customers’ needs, ultimately enhancing their quality of life through your products. However, it’s important to acknowledge that customers have had negative experiences in the past. When a product fails to fulfill its promised purpose, it leaves customers disappointed, cautious and
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“Whenever the customer wants it, you should be there” Many offices typically operate from 9:00 AM to 5:00 PM due to the costs and effort of running night shifts or servicing the office at night. However, the concern is that your customers don’t sleep. When they want a solution, they want it immediately and the
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“Bootstrapping” is derived from the phrase “to hoist oneself up”. It is a method of starting one’s own business with one’s resources. A bootstrapped startup is a business that starts and grows without the help of external investors. Bootstrapping a company does not imply that you’ll not seek external funding; it simply means that you
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Definition of Artificial Intelligence AI technology is a broad term that refers to any type of computer software that engages in humanlike activities – including learning, planning and problem-solving. Broadly speaking, AI can support three important business needs: automating business processes, gaining insight through data analysis, and engaging with customers and employees. How Startups are
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The fact that Nigeria’s debt portfolio keeps increasing without any corresponding economic growth is concerning. In January 2023, President Muhammadu Buhari authorized the appropriation bill, which had been originally proposed to be signed into law at a cost of N20.51 trillion, to be increased to N21.83 trillion. The president then announced a planned loan of
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What is Outsourcing in Business? Since 1989, labour has been outsourced to reduce costs, regardless of the efficiency of the business. Outsourcing is transferring responsibilities that should be handled by an in-house workforce to specialised third parties, while core business operations are focused on. Outsourcing tasks in business is capital-intensive and less labour-intensive. A business may decide to take
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Cyber threats in your business must not be overlooked because they can steal your data and destroy the credibility of your business. Although online businesses may have benefits, there’s also a greater chance of hoaxes and cyber threats. Therefore, safeguarding your business against cyber-attacks is crucial because, if not prevented, it may require reestablishing your business. In extreme
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