How To

How to Keep Your Business Afloat in Uncertain times

The Covid-19 pandemic had a widespread effect on businesses in many ways that caused huge layoffs, bankruptcy, reduction in the production of the units of goods or services offered, increase in price from suppliers, and change in the way work is done globally. With this pandemic, came the opportunity to become innovative and creative to serve the market demands and the different unseen variables that have influenced the world of business today. Huge Layoffs Start-ups had no constant cash flow as a result of the covid-19 pandemic and needed to only keep key staff. Layoffs then became an option as without considering this solution, there would be a backlog in the payment of salaries which will negatively impact the company. These layoffs affected productivity as the limited staff now had to work longer hours and perform more tasks than before. Bankruptcy Organizations that took off with initial investments or loans from financial institutions and could not sustain the repayment terms as working capital got depleted and there was not enough traction to request for the second tranche of investment, saw their businesses go under as operations came to a grinding halt. Reduction in the units of production Consumers as a result of the covid-19 pandemic focused on just the essentials such as food, healthcare, and education. There has been an increase in the price of foodstuffs and other items which made consumers begin to cut spending as their earnings had not changed. This impacted the usual quantities of items purchased and businesses had to adjust by either adopting production upon request only to curb wastages or production in limited quantities as general consumption dropped due to an increase in prices. Increase in price from suppliers The supply chain is an important loop that affects all stakeholders as they obtain directly from manufacturers and then sell to retailers before reaching the final consumers. When there is a change in the manufacturer’s offer it affects the distributors and suppliers and ultimately affects the final consumer. Thriving In Times of Covid-19 Pandemic Change is inevitable and only organizations that can adapt to the changing times remain sustainable in business. These are some measures to help you keep your business afloat in uncertain times 1. Adopt a remote working system Start-ups have realized that the 5-day work week might not necessarily apply any longer as their team can now work from home and still get the job done. The majority of organizations now have a hybrid system of work where some staff work from home and others work on-site. This ensures productivity as teams can now manage themselves without making the top management resort to micromanagement. Tasks such as data entry, phone calls, receipt and reply of emails, online marketing can now be done by a remote team. 2. Implementation of a cloud-based storage system The use of cloud-based storage system might not have been easily adopted by a large percentage of businesses, before but as covid-19 began to develop resistance and human-human interaction became limited, a cloud-based storage system then became necessary not just for storage of files but for collaborative work and easy referencing of stored documents. 3. Focus on Cash-flow Organizations get into a web of numerous activities that then makes them ignore their core. Inability to focus on their core bring irregularities in their revenue. Guaranteed cash flow is the lifeline of every business even if it does not make a profit initially; there is a huge possibility of breaking even eventually. The focus should be on every activity directly or indirectly that can lead to the generation of revenue for a business. 4. Data-Driven Decisions Companies are trying to curb wastages that could occur in the application of their resources and they begin to pay attention to the data they are generating. Embedded in the customer’s data are insights that could lead to what quantity of items should be produced on a weekly, monthly, quarterly, or yearly basis based on the demand from using predictive analytics. Several tools can be used for collecting data for business purposes, mostly used are Google Forms, Google Analytics and Hubspot, the collected data can now be analyzed using specific tools in data science. 5. Adoption of Wage Earnings System The era of weeks of work before earning a salary has also come under challenge as there is a rise in the demand for freelancers to perform certain tasks without having to provide medical care, workspace, internet services, and all the offers that comes with servicing a full-time staff. Companies need to decide on what roles demand a full-time staff and the ones that demand freelancers, consultants, or part-time staff.

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How to be Investment Ready

Research has shown that in Nigeria, 80% of businesses fail within the first 5 years, and out of the 20% that make it past 5 years, just 25% of them make it to the 10-year mark.  Being an entrepreneur in Nigeria myself, I can list out many different factors that affect the success of a business but one of the most important ones in our climate is access to funds. Having little capital is difficult to build scalable and sustainable businesses.  But another challenge could be not having the right network to help scale your business. Both these reasons are why entrepreneurs seek investors. Investors provide the expertise, network, and investment to help grow sustainable businesses and help scale these businesses.  Seeking investors, however, is very challenging and overwhelming for many. You have to first off know the type of investor you are looking for (for example, a banker, angel investor, crowd funder, venture capitalist), the profile of the investors you are seeking, and what these investors are looking for. With this understanding out of the way, you can then work on ensuring your business is investment-ready before you approach them.  In this article, I will share with you some tips on how to be investment-ready Solid Financial Analysis: you have to show your investors that you understand your numbers. Understand your past performance, your current performance, and your future projected performance (at least for the next 3 years). Show that your assumption is justified and your projected performance model is flexible and dynamic enough to account for changes in your assumptions. You should also create a solid revenue model that shows investors the path your business will take to make money. Market Strategy: no investor wants to invest in a company that is targetting a very small group of people who do not have strong purchasing power. You will need to show your investors that you have researched the market size of your business and you have a clear go-to-market strategy. You also need to show them that you have created some kind of traction within the market. Exit Strategy: as you have seen within the start-up world, people do not start a business without an end goal in mind. You need to identify your end goal; is it a merger or an acquisition or an IPO. Identify your end goal and be able to justify why you want this goal.  Strong Team: investors are less likely to invest in a one-man business (nor a sole proprietorship). Ensure you have people that believe in your vision and are inspired to join your team in the role of a co-founder or partner. Be careful when picking your co-founders or partners, ensure they have the same values, goals, and vision as you for the business.  Clear Ask: you have to know and be very clear on what you are asking the investors for, it could be one or more things but be clear. Is it money, access to their suppliers, distributors, network, and so on? Be able to clearly tell investors what the valuation of your company is. The tricky part about valuations is that there are different ways to calculate your business’s valuation, choose the best way, and be able to justify it.  Once all these 5 pointers are clearly defined and understood, you can now create an investment teaser deck, which is a deck (presentation) you send to investors explaining to them the above and why they need to invest in your business. You need to also have supporting documents and evidence. And most importantly you need to be proactive and prepared.    Read Also: Growing the economy: Attracting investment to Nigeria through franchising  

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Tips – Pitch Perfect!

“If you can’t explain it simply, you do not understand it well enough” – Albert Einstein Einstein said it perfectly! Pitching your business idea to a 3rd party is when you give a clear understanding of your idea, plans, and goals so as to get their buy-in. This 3rd party could be a potential client or a potential investor. Your goal is to communicate clearly and enthusiastically to motivate and persuade so as to turn your vision or idea into a reality.  Before you get to a pitching session, you must do your research. You must first research the potential investor or client; learn more about their likes and dislikes, their needs, pain points, the kinds of ideas they invest in, the relationships they have with the businesses they invest in. You need to understand the market opportunity of your idea, your target audience, your product-market fit, your value proposition, your financials, and most importantly your exit strategy.  As you are preparing for your pitch, here are 5 things that are essential for you to do to win the pitch  Story Story: Tell a story! Using the active voice, your idea should be in the format of a story. The storyline could be aligned with the problem and need your idea is solving or filling.  Implement the KISS strategy: Keep it stupidly simple! Use short sentences and familiar, everyday words but don’t stray too far from investor lingo (eg minimum viable product). Ensure you have visuals, people understand better when they can see, but keep these visuals simple.  Facts & Feelings: Quantitative as well as qualitative data. You need to show the data, it is essential. However, do not forget that emotions play a big role in decision making so use language and metaphor that will stir their emotions.  Mystery: Do not give all the information at the beginning of the presentation. The brain craves anticipation so give teasers that will keep your audience interested and wanting more in the beginning. Repetition: The more you repeat something of importance, the more likely it is to be remembered. Repeat information (your company name, your name, your idea) as much as possible so it is remembered.  Pitching can be a daunting experience; mainly because we place so many expectations on it. As long as you know your idea and pitch audience inside out, you can clearly state the market opportunity of your idea, your target audience, your product-market fit, your value proposition, your financials, and your exit strategy, and are prepared; go in, have fun, and don’t put too much pressure on the experience.  Contact Versa Research your trusted data, research & consulting partner! References https://www.indeed.com/career-advice/career-development/business-pitching https://online.hbs.edu/blog/post/how-to-pitch-a-business-idea

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How to ensure Financial Interventions are Effective

In the history of providing financial interventions for the Small and Medium Enterprises (SMEs) in Nigeria, a mix of funding in different areas, to support the textile, manufacturing, agriculture, pharmaceuticals, and housing sectors have received a boost to ensure the growth and sustainability of these industries in order to reduce the burden and effects of unemployment in Nigeria. What comes to mind is that the support provided for these small businesses should produce a cumulative effect in job and wealth creation as well as contribute to National and Economic development by moving most Nigerians out of the poverty line into the empowerment line. However, there are concerns about whether this very goal is being achieved and brings us to clearly evaluate whether there has been an improvement in the activities of SMEs or not. Here are procedures to follow in order to ensure that government interventions are properly utilized. 1. Conduct an on-site verification of SMEs The sustainability of any financial intervention is based on the authenticity of the existence of an actual business. Due to the fact that most SMEs would like to benefit from any ongoing intervention, they do everything possible to qualify for funding opportunities and some do not have an existing business. When they receive the funding by establishing a miniature business to look like an existing one, they take the funds and misappropriate for their personal lifestyles. 2. Audit of their financial statements The healthiness of a business can be determined from its financial records. There are important records to look out for when auditing a small business. They are Cash flow statement Balance sheet Profit and loss statement A business with these financial statements that are generated based on Proper day-to-day recording of every single transaction shows that their ability to gather useful data and pay attention to happenings around their business is important and this is a major criterion before receiving funding, especially recent financial statements of between 3-6 months. 3. Business Development Training Certified business development professionals with a deep understanding of the metrics to track what improvements need to be made in a business to make it competitive should be recruited to work with a number of prospective beneficiaries of financial interventions and note what challenges they are facing. The reports for each business would then be the framework to release financing after evaluating the needs of such businesses rather than giving out an equal amount to all beneficiaries. 4. Funding Should Be Given Based on Performance Implementation of the solutions to the challenges found should be made into phases, this is to enable the release of funding to solve a certain challenge in the business per time. A good recommendation is called “Payment by Result (PBR)” which means until the organization produces the expected result of solving a particular challenge in their businesses, they would not qualify for another round of funding. These measures would enable the expectations of creating jobs and proper utilization of the funding to be achieved. Emmanuel Otori is the Co-founder at Abuja Data School and has had over 8 years of experience working with over 50 SMEs across Nigeria as well as consulting experience on the GEM Project of the World Bank and facilitating training for different private and public institutions.

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How to Determine Your KPI

“KPI influence management behavior as well as business culture”– Pearl Zhu KPI (Key Performance Indicators) are the quantifiable outcomes that are used to measure performance. They are used to gauge and determine achievements in comparison to others. It allows you to determine your performance vis a vis your objectives and goals or peers.  Your KPI can be financial-focused (eg revenue), customer-focused (eg customer satisfaction or retention), and/or process-focused (eg operational efficiency). When determining your KPI, the first thing to ensure is that your KPIs are SMART; Specific, Measurable, Attainable, Relevant, and Time Specific. Your KPIs also need to be evaluated and reevaluated consistently to ensure SMARTness. Another element to consider is to ensure your KPIs provide clear information about your progress. They must be able to track and measure efficiency, quality, and thoroughness in addition to performance over time. They must help you make informed decisions – KPIs have to be actionable and lead to overall company goals.  The first step in determining KPIs is to define your goal, then you will need to define actions that will help you achieve your goals and finally ways to measure the success of these actions. Here are some questions to ask to help you determine your KPIs What is your desired goal? Why is this goal important? What do you need to do to get to the goal? How are the actions going to be measured? How would you know you have achieved your goal? How often will you need to review your progress on your actions? Some examples of measures include revenue growth, revenue per client, profit margin, client retention rate, customer satisfaction score, customer effort score, net promoter’s score, and so on.  As mentioned, KPIs must be actionable, they must lead to informed decisions. When presenting your KPIs to stakeholders ensure you show your business objectives, your past performance, your current performance, your future targets, and rooms for adjustment.  Contact Versa Research your trusted data, research & consulting partner!

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How to define a Product-Market Fit

An antenatal app provides low-income pregnant women in hard-to-reach areas with medical information. What is wrong with this product? A product without a market fit is one where the majority of people are not buying (or using) the product and/or among those who buy (or use) they do not get the value out of the product. A product without a market fit is one where the biggest driver of growth, word of mouth, is not spreading and so the product is not growing in terms of usage and revenue.  What exactly is product-market fit? Product-Market Fit is when there is alignment between the value proposition of your product, your personas (users), and the channel through which you are delivering your product. Back to the example at the top, the most obvious problem with the product is the channel of delivery. Low-income women in hard-to-reach areas most likely do not have access to mobile devices that can host apps.  When you have either one of the 3 factors; personas, value proposition, and channel unaligned, you will experience a poor product-market fit. In some instances, you might experience success, which is extremely deceiving as it is short-lived. As so many Venture Capitalists, demand start-ups show evidence of product-market fit before they invest in the startup.  To show there is a product-market fit you will need to conduct consumer, market, and product research; here are the steps you need to take  Determine the personas: your persona is your target audience; the group of people you want to sell your product or service to. Learn more about target audiences in our previous post:  https://msmehub.org/staging/6671/tips-how-to-defi…ur-target-market/ Identify the needs of your target audience: conduct a need assessment to understand your target audience’s needs. Learn more about target audiences in our previous post:  https://msmehub.org/staging/6671/tips-need-assessment/ Define your value proposition: your value proposition is selected from a list of possible value hypotheses which are key assumptions that you believe underlie why a person is willing to pay or use your product. When listing your value hypothesis, think of value as a combination of features your product provides, the benefits to the users, and whether or not these are worth it. It helps to speak to people (through interviews or focus group discussions) when listing out your value hypothesis.  Determine your distribution plan: understand what distribution channels you have available that will be able to get your products to your target audience seamlessly. Develop & Test a minimum viable product: your minimum viable product is a test of the premise of your business idea. It is when you use limited resources to create a prototype of your product and distribute it through your channel to your target audience. When people interact with your minimum viable product it provides data that helps you validate whether there is a need for your product and how to optimize the product and channel of distribution.  Once steps 1-5 have been completed, you can be confident that you have accurately tested your product-market fit.  Contact Versa Research your trusted data, research & consulting partner!    References https://leanstartup.co/a-playbook-for-achieving-product-market-fit/ https://mailchimp.com/resources/product-market-fit/

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