Operations

Common Mistakes to avoid as a Startup

Entrepreneurs invest both financially and emotionally in their businesses whether overseeing a team of Two (2) or One Hundred (100).  They are self-motivated and enjoy a challenge at meeting the specific needs of their customers. These businesses, often founded on the basic concepts of innovation, organization, and vision are not without risks, which could be […]

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Entrepreneurs and Customer Service Delivery

Entrepreneurs, customer service delivery begins with You! Not every purchase will work out well!  Agree? Every business owner must accept this reality so that they can channel their energies properly. Let’s look at the possible reasons why you may not make that sale. 1. Your Customer Avatar –  Do you have one? A great number of

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Thriving Through Disruptions – Tips for Startups

In a constantly changing and evolving business environment, business owners, entrepreneurs, and business managers are always seeking innovative ways to manage threats that could potentially ruin their business.  Growing a business entails creating solutions to everyday problems such as constantly identifying your target market in order to increase your revenues, sourcing suitable talents as employees,

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How to Determine Your KPI

“KPI influence management behavior as well as business culture”– Pearl Zhu KPI (Key Performance Indicators) are the quantifiable outcomes that are used to measure performance. They are used to gauge and determine achievements in comparison to others. It allows you to determine your performance vis a vis your objectives and goals or peers.  Your KPI

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