What is a CRM Tool? A Customer Relationship Management (CRM) tool is essential for fostering business growth. It enables businesses to effectively manage conversations and relationships with clients, ensuring alignment with expectations and the development of strong, positive business relationships. However, for the Nigerian business person, CRM tools can be both expensive and cumbersome, especially […]
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Marketing on the Streets – Lesson from my Friendly Fruit Seller On a Saturday morning, I combined my morning walk with a quick grocery run and stopped by my regular fruit vendor to buy some fruits. As we were standing there, a lively procession passed by, featuring guys on roller skates, blaring speakers, dancers, and
Strategies for Marketing: Case Study of the Friendly Fruit Seller Read More »
Growth hacking, not to be confused with Marketing… After you have identified your product, your product market fit and the willingness of customers to pay for it, then it is time for Growth Hacking. It is the use of minimal resources to scale a product. It is the act of using hacks within product development
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The world generally is experiencing some levels of economic hardship. There’s a lot of pressure on the world economies to strike a balance between opening their doors to the influx of immigrants and ensuring the standard of living of its citizens does not change due to the new economic pressure. We all know that the
Selling with Empathy: The Peculiar Nigerian Scenario Read More »
Digital marketing has transformed the way businesses connect with their audiences and drive online sales. By embracing various strategies and tailoring them to your SME’s unique goals, you can harness the power of the Internet to reach and convert potential customers effectively. What is Digital Marketing? Digital marketing includes all marketing activities conducted through electronic
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A short and sweet guide on writing a creative marketing brief… “It did not convert! It did not drive sales! This is not my target audience! There is no engagement! Nobody liked the posts! My followers did not increase and the list goes on. The common statements you will hear from entrepreneurs when they review
Elements of a Creative Marketing Brief Read More »
Your main goal as a business owner is to provide solutions that genuinely address your customers’ needs, ultimately enhancing their quality of life through your products. However, it’s important to acknowledge that customers have had negative experiences in the past. When a product fails to fulfill its promised purpose, it leaves customers disappointed, cautious and
How to Sell to a Difficult Customer Read More »
The internet has revolutionized the way we do business. With the rise of e-commerce, it is now easier than ever to start an online business from home. However, building a successful online business requires more than just setting up a website and waiting for customers to come. In this article, we will discuss the steps
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Introduction If you are a small business owner in Nigeria, or anywhere for that matter, you know that reaching the right customers is crucial for your success. That’s why it’s important to carefully identify and target your ideal customer, especially because it’s not easy to stand out in a crowded market, particularly when you have
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Exporting is one of the strategies that Small and Medium-sized Enterprises (SMEs) can use to penetrate international markets, thus expanding their businesses beyond the domestic market. Nigerian SMEs can export their products to various countries around the world. However, accessing primary export markets for Nigerian SMEs can be challenging due to various factors such as
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