{"id":40094,"date":"2017-11-10T16:48:49","date_gmt":"2017-11-10T16:48:49","guid":{"rendered":"http:\/\/localhost:8888\/cregital\/disha\/2017\/11\/10\/identifying-the-customer-touch-points-in-your-business\/"},"modified":"2021-06-28T15:16:11","modified_gmt":"2021-06-28T15:16:11","slug":"identifying-the-customer-touch-points-in-your-business","status":"publish","type":"post","link":"https:\/\/msmehub.org\/staging\/6671\/identifying-the-customer-touch-points-in-your-business\/","title":{"rendered":"Identifying the Customer Touch Points in your Business"},"content":{"rendered":"<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/CHovw0oEYk8\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>What is Customer Touch Point? How does it impact your organization? It is important to note that your touch points will differ based on the product or service you offer. 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