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Tag: employee

The Business Facilitation Act 2023 and Your Employees

In February 2023, President Muhammadu Buhari (GCFR), signed the Business Facilitation (Miscellaneous Provisions) Act, 2023 into law. The Act, which is also known as the “Omnibus Act” is aimed at improving the ease of business in Nigeria, and to further create an enabling environment for micro, small and medium-sized enterprises (MSMEs) to thrive in the […]

Unhappy People Cannot Serve Happiness- Part 2

As a continuation of the last article, creating an enabling environment for employees is key to improving their levels of productivity and making them serve happiness to customers. Employee delivery of a wholesome customer experience can be negatively impacted by the following factors, which can be detrimental to your business if not addressed as quickly […]

UNWTO Startup Competition for Island Destinations

The World Tourism Organization (UNWTO), and the Institución Ferial de Canarias (INFECAR), are joining forces in the UNWTO Startup Competition for Island Destinations to source the most sustainable, innovative and disruptive business models to provide answers and smart solutions to the complex challenges island destinations are facing, especially after the aftermath of the pandemic. The […]

How to Combat Cyber Threats in your Business

Cyber threats in your business must not be overlooked because they can steal your data and destroy the credibility of your business. Although online businesses may have benefits, there’s also a greater chance of hoaxes and cyber threats. Therefore, safeguarding your business against cyber-attacks is crucial because, if not prevented, it may require reestablishing your business. In extreme […]

How to Thank Customers for Positive Feedback

Many times, you think it better to respond to negative feedback from customers and appease them so they don’t tarnish your image. You forget to respond to positive feedback because you believe, ‘Oh yeah! I’ve won their hearts. When they find someone ready to appreciate their little efforts, they’ll leave. The goal isn’t only to […]

The Importance of Digital Skills for African Professionals

The United Nations Educational, Scientific and Cultural Organisation (UNESCO) defines digital skills as using digital devices, community applications and networks to access and manage information. These skills may give you an advantage in specific technical careers such as marketing, design, development and data science. Learning these skills strengthens your existing skills to meet the demands of the digital […]

Understanding the National Health Insurance Authority Act, 2022

The National Health Insurance Authority Act (NHIA), 2022, was signed into law in May 2022 by President Muhammadu Buhari. The NHIA repeals the National Health Insurance Scheme (NHIS) Act. The new Act makes health insurance compulsory for all public and private sector organisations employing at least five staff. Informal sector workers and Nigerian residents come […]