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In a fast-paced noisy world, active listening is a must-have skill for every entrepreneur. It’s…
This is a little insight of how customer service has taken the front burner as…
The vision of every business is to achieve its set goals, meet the demands of…
Africa has recently made significant progress toward realizing its ambition of being a launching pad…
Customers come in contact with businesses because they have a need that those businesses can…
The emergence of ecommerce in Africa has seen online shoppers take advantage of the convenience…
The importance of understanding the customer’s journey through your business remains an important aspect to…
The lifeline of every business is enmeshed in the number of stakeholders it interacts with…
How Superstores Are Utilizing Superior Customer Experience To Increase Retention Rates And How SMEs Can…
Entrepreneurs, customer service delivery begins with You! Not every purchase will work out well! Agree?…