Using the LAST Technique as an effective Customer Service Tool
What is LAST Technique? The LAST Technique stands for Listen, Apologize, Solve and Thank. Yoyin Familusi Customer Management Strategist explains more in this video
What is LAST Technique? The LAST Technique stands for Listen, Apologize, Solve and Thank. Yoyin Familusi Customer Management Strategist explains more in this video
